Returns & Exchanges
At ClickClack, we stand behind our tech with a 30-day satisfaction guarantee, ensuring you have the right gear for your setup. If your hardware isn't a perfect fit, our streamlined return process makes exchanges and refunds effortless.
Initiate Your Request
Log into your ClickClack account and navigate to your order history to select the items you wish to return and receive a Return Merchandise Authorization (RMA) number.
Pack Your Gear
Securely place the electronics in their original packaging, including all cables, manuals, and accessories, to ensure the item is protected during transit.
Attach the Label
Print the prepaid shipping label provided via email and affix it clearly to the outside of your package, covering any previous shipping marks.
Drop Off and Track
Hand your package to the designated carrier and keep your tracking receipt; once our technicians verify the hardware's condition, your refund will be processed within 3-5 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing